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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Contact Us - CurlMix Customer Service
We love hearing from our amazing CurlMixers!
Our team is here to help and is always happy to answer your questions.Typically, we respond within two business days during our regular hours:
Monday–Friday, 9 AM–5 PM (CST) — excluding holidays.We are closed on weekends.
Our Help Center is available for you to get your questions answered by reviewing our policies and FAQ's, chat with us for a quick response, open a support ticket, email us at help@curlmix.com, track your order, and so much more!
Response Time Update
We're currently experiencing longer-than-usual response times due to a high volume of inquiries. We truly appreciate your patience and understanding while our small but mighty team works to respond to everyone.
All inquiries are answered in the order they're received.If you've already submitted an email, chat, or support ticket, please do not submit a duplicate request, as it may delay your reply.
New! Leave Us a Voicemail
You can now reach us by phone at 872-704-8199.Please note that this line is voicemail-only. Leave your name, order number, and a brief message.
A member of our team will respond via email as soon as possible.
Didn't Receive a Reply or Confirmation Email?
If you haven't received a reply or confirmation from us, please check your Spam or Junk folder first.
For Gmail users, also check your "Promotions" tab, as sometimes our messages land there by accident.
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