Yes! And we're not only Black-owned, we're also Black-operated. Our team is primarily comprised of Black women, and we understand the needs of Black hair.
What preservative do you use?
We use a safe and natural preservative called Optiphen PLUS. It is a paraben and formaldehyde-free preservative as well. It's ideal for preservation natural products that are used on the hair and skin. It offers both safe & effective protection against bacteria, yeast and mold growth, making products last longer and safer to use.
Can I use CurlMix on Gray hair?
Yes! And in fact, the majority of our customers have some degree or gray or graying hair. CurlMix is 100% safe for even the lightest and driest gray hair.
Our products are 100% natural and made without any dyes or colorants, so they will not stain or yellow gray curls.
We also offer free gray hair education, as we know it can be confusing to navigate the changes graying hair brings (curl pattern changes, texture changes, etc.)
Are CurlMix products safe to use on color treated hair?
Yes they are! And they are gentle and won't strip the color/dye out of color treated hair.
Will CurlMix turn gray hair yellow? Can it stain gray hair?
CurlMix Wash + Go Systems will not yellow or stain gray hair! Our products are 100% natural and made without any dyes or colorants, so they will not stain or yellow gray curls.
Will my products be all natural and organic?
Yes, we will only provide natural and/or organic ingredients. We keep our labels simple, so you can understand exactly what's on your hair. All ingredient information is on each individual product page.
Is it hard to do a Wash & Go with CurlMix?
It is not hard to achieve the perfect Wash & G with CurlMix! We walk you through step by step on how to get the curls of your dreams.
We also offer a free, live and interactive Masterclass on how to achieve stunning curls that last.
Our Masterclass is a 21 day journey where you and your fellow students will learn how to master your curls with CurlMix products in those 21 days together!
There will be live Zoom classes & sessions, lessons, an active community, Curl Coaches, and tons of support. You’ll be able to ask questions, get help, and feedback.
We cover it all, from the perfect Wash and Go, to morning refreshes, to night time routines, to making your curls last all week, and so much more.
How do I use the Wash and Go system?
We make it simple to achieve the perfect Wash and Go with our simple 4 step system!
Step 1: Cleanse & rinse
Step 2: Condition and detangle, then rinse
Step 3: Add the moisturizer, finger comb, and leave the product in
Step 4: Add the gel, finger comb again, shake, and leave the product in
We recommend doing all the steps in the shower on soaking wet hair, then using a blow drier to set your curls after.
This will result in the most defined, moisturized, and elongated curls you've ever had!
And don't worry - if you're struggling, we have a free Masterclass with Curl Coaches who will work with you until you get it right.
And if the system you picked isn't work for you, simply let us know and we'll refund you in store credit so that you can choose another system and try again.
There's no risk in trying CurlMix! You can and will achieve the perfect Wash and Go.
Can I use CurlMix on children?
Yes! All of our products are 100% natural and safe for kids, babies, and even safe to use during pregnancy.
Can men use CurlMix?
Yes they can!
Do you have a refund policy?
We want to be conscious of our planet, our people, and your pocketbook.
Returns have a considerable impact on our environment and the safety an well-being of our team members.
We do however offer store credit refunds. If you don't love what you choose, simply reach out to customer service and we'll refund you in store credit. Our products really do work and we stand by them. That's why we'll refund you in store credit.
This way you can try something else from our collection and find the products that best work for your unique individual hair, you get to keep what you purchased, and help save the planet & protect our staff all at the same time.
Plus, no more frustrating trips to the post office!