Subscription Orders: You will receive your first box within 3 weeks of your purchase. We will only sell a limited amount of CurlMix subscriptions for a limited amount of time, once per month. You have to get on the mailing list to be notified about purchasing. Once it has closed, it won't re-open until the next month.
*Please Note* All monthly subscriptions primarily ship the third week of the month.
Non-Subscription Orders: Your CurlMix Non-Subscription orders will ship within 5 business days.
CurlMix is all about DIYing and avoiding waste. As a result, we don't order ingredients until all orders are final. This takes about 1 week. Then we allow 1 week for packaging and another shipping. We estimate 3 weeks to be safe but it could be less than 2 weeks in a good month. We are constantly working to get that time down.
Get on the mailing list to find out how many CurlMixes are available. It may change monthly.
Whoa, that's a lot of goodies!
Yes, we will only provide natural and/or organic ingredients. The sourcing information is included in the recipe description.
Refunds are only applicable if your product arrives damaged.
Hopefully, you've found some DIY staple recipes. Keep these tips in mind for cancellations.
EXAMPLE: I ordered the January CurlMix and I have been a subscriber for 2 months. It is now February and I would like to cancel. I must cancel by February 29th by sending the following to firstname.lastname@example.org. If I do not send an email by the last day of February, I will be charged for March. Subscription Number - Name On Account - Method of Payment (Credit Card)
If you have already purchased a subscription, then you're all set. You can also go to www.curlmix.com/shop to get one of your favorite mixes.
At this time, our products have not been tested to ensure that they are safe to use on color treated hair. We will definitely take this into consideration as we move forward with future CurlMix recipes.
CurlMix does not currently ship internationally. As a new brand, it is difficult to carry the cost of shipping internationally. Hopefully one day, that won't be an issue.
Just email us at email@example.com